Buchanan, Richard W. When Customers Think We Don'T Care: Ending Actions That Self-Destruct Companies, Customer Service And Jobs

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Binding : Taschenbuch, Edition : 2 Revised edition, Label : McGraw-Hill Education - Europe, Publisher : McGraw-Hill Education - Europe, NumberOfItems : 1, medium : Taschenbuch, numberOfPages : 256, publicationDate : 2002-11-01, authors : Buchanan, Richard W., ISBN : 0074709305