About the brand “:” THE FACE SHOP is a brand that provides skin-friendly skincare products based on natural ingredients. We research and develop safe and effective products in consideration of customers' skin health. “,” Product Description “: “The Therapy Vegan Multi Balm is a 14g multi-balm that helps solve various skin problems and provides moisturizing benefits. It uses certified vegan ingredients and is suitable for all skin types. “,” Ingredient “: “Corn germ oil*, coco-caprylate/caprate*, dextrin palmitate*, sunflower seed oil*, rice bran wax*, olive oil*, caprylic/capric triglyceride*, silica silicasilylate, tocopherol*, caprylyl glycol, nutmeg extract*, glycerin*, avocado oil*, purified water, budleya extract*, yam extract*, Edelweiderwei* Rose flower/leaf extract*, port marigold flower extract*, palmarosa oil*, bay leaf extract*, camellia oil*, rosemary leaf oil*, vetiver oil* (*plant-derived ingredients)”,” How to use “: “Apply frequently to dry areas such as elbows and cuticles. You can also apply it to dry areas of the face before going to sleep. “,” Precautions “:” 1. If you have any abnormal symptoms or side effects such as red spots, swelling, or itching in the area of use due to direct sunlight during or after using cosmetics, consult a specialist. 2. Refrain from using on damaged areas. 3. Storage and handling precautions: a) Keep out of reach of children. b) Store away from direct sunlight.” To request a return or exchange, please note that it is mandatory to provide a video of the unpacking of the package.